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An Agency Guide to Migrating from NetSuite to HubSpot

Migrate from NetSuite to HubSpot seamlessly with our guide on data migration, system integration, and change management best practices for agencies.

David Ward
By David Ward   |  

 Jan 15, 2025

An Agency Guide to Migrating from NetSuite to HubSpot

Navigating the transition from NetSuite to HubSpot can be a game-changer for your agency. This comprehensive guide will walk you through the process, covering best practices for data migration, system integration, and change management to ensure a smooth and successful migration for both your agency and your clients.

Ready to get started? Explore how we can help with expert guidance tailored to your needs.

Why Migrate from NetSuite to HubSpot?

NetSuite may offer robust ERP features, but it often falls short of delivering the user-friendly CRM and marketing tools that agencies need to thrive. HubSpot, on the other hand, provides a seamless, scalable platform designed to enhance collaboration, automate processes, and drive client success.

With HubSpot’s intuitive interface, customizable workflows, and cost-effective solutions, agencies can better manage client relationships and marketing efforts while reducing operational inefficiencies. Transitioning to HubSpot opens the door to enhanced integration capabilities and a streamlined approach to managing campaigns and data.

Preparing for the Migration

Preparation is key to a successful migration. Start by conducting a system audit to identify which data and processes should be migrated. Clean up any outdated or duplicate data in NetSuite, and prioritize critical information like contacts, deals, and custom objects.

People working together on their laptops.

Define clear goals and KPIs for the migration, ensuring all stakeholders understand the objectives. Build a detailed project timeline with assigned responsibilities, and communicate the plan across your team to set expectations and secure alignment.

Best Practices for Data Migration

Migrating data from NetSuite to HubSpot requires a strategic approach to avoid common pitfalls:

  • Data Cleansing: Eliminate duplicates and inconsistencies in NetSuite to ensure only high-quality data is transferred.
  • Field Mapping: Carefully map NetSuite fields to HubSpot properties to maintain data integrity.
  • Migration Tools: Use tools like HubSpot’s Operations Hub or third-party software to simplify the process.
  • Testing: Conduct thorough testing of migrated data to validate its accuracy and functionality.

Remember to back up all data before starting the migration process to safeguard against potential issues.

System Integration and Customization

Once the data is migrated, it’s time to integrate HubSpot with your existing systems and customize it to meet your agency’s needs. Use HubSpot’s native integration capabilities to connect with tools like Slack, Google Workspace, or marketing automation platforms.

Customize workflows, dashboards, and reporting tools to reflect your agency’s unique processes. Take advantage of HubSpot’s automation features to streamline repetitive tasks, saving time and boosting efficiency.

Managing Change and Training Teams

Transitioning to a new platform requires effective change management. Start by communicating the benefits of HubSpot to your team, emphasizing how it will make their workflows more efficient.

People working together while gathered and looking at a laptop.

Provide comprehensive training tailored to different learning styles, ensuring all team members feel confident using HubSpot’s tools. Schedule regular check-ins to address concerns and offer ongoing support during the transition period. A well-supported team is key to ensuring long-term adoption and success.

Common Pitfalls and How to Avoid Them

Even with thorough planning, challenges can arise during the migration process. Here’s how to avoid common pitfalls:

  • Overlooking Data Quality: Always clean and validate data before migration to prevent errors.
  • Poor Field Mapping: Double-check mappings to ensure data flows seamlessly between systems.
  • Inadequate Training: Invest in training programs to help your team and clients master HubSpot.
  • Skipping Testing: Test extensively before going live to identify and resolve any issues early.

Conclusion

Migrating from NetSuite to HubSpot can transform your agency’s operations, enabling better client management and streamlined processes. By following these best practices for preparation, migration, integration, and training, you can ensure a smooth transition that maximizes HubSpot’s potential.

Ready to take the next step? Contact us for expert assistance and resources to guide your migration journey.

Frequently Asked Questions

1. How long does it take to migrate from NetSuite to HubSpot?

A typical migration takes 4–8 weeks, depending on data complexity and system customization.

2. What data can be migrated from NetSuite to HubSpot?

You can migrate data such as contacts, companies, deals, and custom objects.

3. Are there tools to simplify the migration process?

Yes, HubSpot’s Operations Hub and third-party tools like Zapier or PieSync can streamline the process.

4. How do I ensure data integrity during migration?

Regular audits, accurate field mapping, and thorough testing are essential.

5. Can I run NetSuite and HubSpot simultaneously during the transition?

Yes, running both systems parallelly ensures continuity and minimizes disruptions.

 

David Ward

David Ward

A technologist, marketer, and serial entrepreneur since 1996, Dave has built solutions to nearly every problem.

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